Visiting Winter Wonderland
Is there a cost to visit Winter Wonderland?
Admission into Winter Wonderland is free, however, there is a fee associated with participating in some activities. Please see the Hours & Pricing page for full details.
Yes! We do offer group rates for ice skating for groups of 10 or more. For more information on Groups and Room rentals, please visit the Groups page.
Winter Wonderland is open with adjusted hours on most holidays.
We are open the following Holiday Hours:
Generally all Friday and Saturday nights are extremely busy. After the Christmas Holidays, most nights are busy. The daytime hours are generally our slowest.
Parking is available at the parking lot directly in front of the St. Augustine Amphihteatre. On busy nights (i.e., Friday & Saturday nights) overflow parking is available at the Elks Lodge located adjacent to the Amphitheatre as well as RB Hunt Elementary located just to the North of the venue.
Age & Height Restrictions
Are there any age requirements to ice skate?
There are no age requirements for ice skating. Please keep in mind, everyone on the ice must have on ice skates, so young children may not be able to skate alone. Our skate sizes start at children’s size 9 and run through adult size 13.
What are the height requirements?
The ice slide has a minimum height of 42”, only one person may ride at a time, and there are no exceptions to the height requirement.
Ice Skating
What size skates do you carry?
We carry from a Child’s 9 through an Adult 13. There are no gender specific skates, all skate sizes are generic adult sizes. We offer both hockey and figure skates.
Is there ever a wait to enjoy the ice rink?
On busy nights (i.e., Friday & Saturday nights) there is often a wait for specific skate sizes. Depending on the size, your wait time could be between 10-45 minutes. The ticket booth will have an accurate wait time for you when you purchase tickets.
Ice skates generally run smaller than your sneaker sizes. A good rule of thumb is one size smaller than your sneaker size for men and two sizes smaller than your sneaker size for women.
Are they hockey or figure skates?
We offer both hockey and figure skates.
Concessions
We do! We have a large selection of food and drinks available, both alcoholic and non-alcoholic beverages are offered. We also have a S’mores pit with s’more kits available for purchase. All of our concessions are run by PCI Concessions.
Can I bring my own food & drinks?
Outside food & beverages (including s’mores supplies) are not permitted.
Other Questions
YES! The ice is real! Please be advised that dependent on the temperature, the ice conditions may be wet!
The snow is a mixture of soap, water, and a fantastic snow machine. It looks real though!!
It's December 25th! Where's Santa?
Santa takes his vacation after his long Christmas work day. His last day for visits is December 24th.
Does the temperature affect the ice?
Of course!! If it is warmer out, the top of the ice will be wetter than a colder day.
Some activities do form a line, generally, lines will be the longest on Friday and Saturday nights.
Are you playing movies again this year?
Unfortunately, due to the effects of the ice & dampness on our large movie screen, we are unable to show movies this year.
How do I get ahold of the Amphitheatre staff?
Check out our Contact Us section for all the details
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